Frequently Asked Questions
Everything you need to know about your Oxyenergy style journey.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Returns are processed within 5 business days of receiving the item at our warehouse.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Are Oxyenergy products sustainably made?
We are committed to ethical fashion. Our collections utilize organic cotton and recycled polyester, and we partner exclusively with fair-trade certified manufacturing facilities.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. You have a 60-minute window to request a cancellation or change by contacting our support team.